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%    Jane Quinn
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\begin{document}

\begin{center}\LARGE\bfseries
	Y2K Backup System
\end{center}

While we believe we will be fully Y2K compliant by 1 January 2000, and
most of our subsidiary units and contractors claim they will also be 
fully compliant, we obviously need to make some preparations in case 
unexpected challenges impair our ability to meet the needs of our
customers.

Enclosed with this memo is a ``Y2K Backup System'' device designed to
meet short time emergency needs in case of a computer operations 
failure, or operational delay. This device is the company's Primary
Emergency Network Computer Interface Liaison device (P.E.N.C.I.L.).

This device has been field tested extensively, including certification
testing, as well as volume and stress testing. Properly maintained, the
device meets all the requirements for coding and data input.

Prior to use, the P.E.N.C.I.L.\ will require preparation and testing.

Tools and supplies required will be: A sharpened knife or grinding
device; and a supply of computer paper (with or without holes).

Gripping the device firmly in your hand, proceed to scrape or grind the
wooded end until it has a cone-like appearance. The dark core area must
be exposed to properly function. (Left-handed employees should read
this sentence backwards, and then go to your supervisor for
assistance.)

Place a single sheet of computer paper on a smooth, hard surface. Take
the backup device, place the sharpened point against the paper, and
pull it across the paper. If properly done, this will input a single
line.

\textbf{CAUTION}: Excessive force may damage components of the
device or damage the data reception device. If either the P.E.N.C.I.L.
or the paper are damaged, go back to the preparation instructions
above.

Proper use of the device will require data simulation input by the
operator. Placing the device against the computer page, form symbols as
closely as possible resembling the computer lettering system you
normally use.

At the completion of each of the simulated letters, lift the device off
the page, move it slightly to the right, replace it against the page,
and form the next symbol. This may appear tedious, and somewhat
redundant, but, with practice, you should be able to increase your
speed and accuracy.

The P.E.N.C.I.L. is equipped with a manual deletion device. The device
is located on the reverse end of the P.E.N.C.I.L. Error deletions
operate similarly to the ``backspace'' key on your computer. Simply
place the device against the erroneous data, and pull it backwards over
the letters. This should remove the error, and enable you to resume
data entries.

\textbf{CAUTION}: Excessive force may damage the data reception
device. Insufficient force, however, may result in less than acceptable
deletion, and may require re-initialization of action as above.

This device is designed with user maintenance in mind. However, if
technical support is required, you can still call our local computer
desk supervisor.

\end{document}

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